السياسات

الاستبدال والاسترجاع
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نقدم خدمة الاستبدال أو الاسترجاع فقط للشموع التي بها عيب أو إذا لم يعجبك عطرها. لن تُقبل أي أسباب أخرى للاسترجاع
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- استفسارات ما قبل الشراء: نشجعك على طرح أي أسئلة لديك حول أحجام الشموع، والروائح، وغيرها من التفاصيل قبل الشراء لضمان رضاك ​​التام.

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سياسة الشحن
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- المنتجات المعيبة: في حال إرجاع شمعة بسبب عيب، ستتكفل Real People بتكاليف الشحن
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- عمليات الإرجاع الأخرى: في أي حالة أخرى، يتحمل العميل تكاليف الشحن.
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نسعى جاهدين لضمان تجربة شراء ممتعة، ويسعدنا مساعدتك في أي استفسارات لديك.
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